Accent Energy Complaints and Reviews

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Accent Energy
Main address: 6100 Emerald Pkwy 43016 Dublin OH
866-423-6749, , CustomerService@AccentEnergy.com
  • 9 complaints
  • $1.1K claimed losses
  • $127 average
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  • Aug 04
  • Utility
  • Doubtful Gas Procurement Services
  • 42

HELLO, THREE MONTHS AGO I ALLOWED MYSELF TO BE TALKED INTO SIGNING UP FOR THIS COMPANY'S GAS PROCUREMENT SERVICES BY A DOOR TO DOOR SALESWOMAN. Now I'm trying to find out WHY I actually need this extra fee on my PGE bill. When I called Accent, the person answering the phone could NOT answer my questions and fumbled around putting me on hold a lot. I hung up and am now calling PGE to get an... Read more

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  • Jul 16
  • Professional Services
  • Contract Signing
  • 18

First We have "two" NO SOLICITING" signs on my family members stair entry area and door. This *** from "Accent Energy" ignored them both and knocked. My family member is challenged. He was told if he did not sign his PG&E would be shut off and he would have no gas for his heater! He used intimidation tactics and scared him. He signed under duress. Nothing was explained and no paperwork was... Read more

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  • Jun 12
  • Utility
  • Sunnyvale, California
  • Natural Gas
  • 24

I signed a service agreement with Accent energy for natural gas service to my home. I was promised a fixed price rate - only 1 tier - of .699 cents per therm. I got my first bill from them and I'm still paying 2 tiers, one @1.10 cents per therm and the second tier @ 1.42 cents per therm. Add to that a gas delivery charge of $24.50 and a gas procurement charge of $26.03 and I just called them to... Read more

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  • Apr 11
  • Utility
  • Sacramento, California
  • Service Cost Misrepresentation
  • 31

Salesman misrepresented the service offered/total cost. Neglected to mention that you still pay the PG&E charge for using their gas delivery system. This charge is built into PG&E's total cost--delivery system plus cost of gas. Essentially, PG&E buys gas at "market prices" which are lower than the .69/therm offered by accent gas (IGS). By the time you realize this with an increased... Read more

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  • Apr 06
  • Utility
  • Wasco, California
  • False Breeder Accusation
  • 1
  • 1
  • 28

IGS energy is a great company in California at least with fixed rates! People say scam but are just hating because they are *** and don't like people coming to there doors! GO IGSENERGY and accent keep doing what your doing those who like to save money in California will listen those who don't will continue to get ripped off by Pg&e! All these mean an rude people talk *** on what they don't... Read more

Was this review helpful? 1 1

     

  • Jan 01
  • Utility
  • False Price Comparisons
  • 2
  • 2
  • 65

They use door to door sales. They show you a gas procurement fee and compare it to the PG&E bill rate that actually has a bundled rate of Procurement and Delivery fee. The comparison looks like a good deal, but they do not say and you do not realize that the Delivery will still be charged. After the switch, you are actually paying More money after their Procurement and PG&E's Delivery... Read more

Was this review helpful? 6 1

     

  • Feb 22, 2013
  • Utility
  • New York City, New York
  • 2
  • 2
  • 64

I switched to a green service provider and from Accents website thought they were a good supplier. I was VERY wrong. Immediately after switching I saw my bill start to increase, even though I was using less and less power. Finally when my bill was consistently 10% higher than the average I called to cancel. They gave me the line about "signing a contract which would lower my rate" and I told... Read more

Was this review helpful? 3 1

     

  • Dec 22, 2009
  • Utility
  • Houston, Texas
  • Electric Service
  • 4
  • 4
  • 85

Accent Energy called me. Gave me a great quote, fixed for 2 years at a set price, no extra fees except standard taxes, etc. Compared billing to Reliant Energy/Centerpoint Energy. It would be cheaper! This was Sept 2008. I suckered into it, first bill great, 2nd bill-great, 3rd bill (watch out)was $2,024.40 plus. Usage was $63.62. When I called, they stated the other charges were Monthly Base... Read more

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  • Jul 14, 2008
  • Utility
  • Livingston, New Jersey
  • Electric Rates Increase
  • 98

Accent Energy raised my price per kilowatt hour from 12 cents to 24 cents with no notice. When I got my bill in June, I was shocked to see that it was $500, but did not catch on that my rate had increased. I thought maybe I wasn’t being careful enough with my energy consumption. I closed off 4 rooms of my house, and set the thermostat to 81 degrees in the day and 78 degrees at night. This... Read more

Was this review helpful? 3 1
 
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