I signed a service agreement with Accent energy for natural gas service to my home. I was promised a fixed price rate - only 1 tier - of .699 cents per therm.
I got my first bill from them and I'm still paying 2 tiers, one @1.10 cents per therm and the second tier @ 1.42 cents per therm.
Add to that a gas delivery charge of $24.50 and a gas procurement charge of $26.03 and I just called them to quit service. The person one the phone was no help at all, she couldn't tell me why I had 2 tiers still.
She said she would have to look at my bill. Bye Bye Accent.